Refund and Exchange Request

 

Consumer safety and well being is our top priority at Zicam. Based on the recent FDA warning, we suggest you dispose of any Zicam Cold Remedy Nasal Gel or Zicam Cold Remedy Gel Swabs you have purchased. We are conducting a voluntary withdrawal of these two products from the market. The FDA warning and withdrawal only concerns these two Cold Remedy Nasal products. The other 17 Zicam-branded products (including our oral Cold Remedy, Cough MAX, Intense Sinus Relief Nasal Gel, Extreme Congestion Relief Nasal Gel, Allergy Relief Nasal Gel and Allergy Relief Gel Swabs) are not apart of this voluntary withdrawal and will remain on retailers shelves.

For a refund or an exchange for one of our Cold Remedy oral products, please call 877-942-2626.

Please allow 6 to 8 weeks for refund and exchange processing. Thank you.